Privacy Policy

Last updated: June 28, 2024

1. Introduction

RecruiterCRMFlow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our recruitment management platform and related services (collectively, the "Service").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use the Service.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account (name, email address, password)
  • Complete your profile (phone number, company information, job title)
  • Apply for jobs through our job board (name, email, phone, CV/resume, work history)
  • Contact our support team (email, message content)
  • Subscribe to our newsletter or marketing communications

2.2 Candidate and Client Data

As a recruitment platform, our users (recruitment agencies and employers) may upload and store:

  • Candidate profiles including CVs, work history, skills, and contact information
  • Client company information and job requirements
  • Job applications and interview feedback
  • Communication logs and notes

This data is controlled by our users (the recruitment agencies), and we act as a data processor. For questions about how this data is used, please contact the agency directly.

2.3 Automatically Collected Information

When you access the Service, we may automatically collect:

  • Device information (browser type, operating system, device identifiers)
  • Usage data (pages visited, time spent, features used)
  • IP address and approximate location
  • Referral source and access dates/times

3. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide, maintain, and improve the Service
  • To create and manage your account
  • To process job applications and facilitate recruitment processes
  • To send service-related communications (updates, security alerts, support messages)
  • To respond to your inquiries and provide customer support
  • To detect, prevent, and address technical issues or fraudulent activity
  • To comply with legal obligations and enforce our terms
  • To analyze usage patterns and improve user experience

4. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf (hosting, payment processing, email delivery, analytics)
  • Recruitment Agencies: When you apply for a job, your information is shared with the posting agency
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit using SSL/TLS
  • Secure storage on reputable cloud infrastructure
  • Access controls and authentication mechanisms
  • Regular security assessments and updates

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-out: Unsubscribe from marketing communications at any time
  • Data Portability: Request transfer of your data to another service

To exercise these rights, please contact us at the email address below.

7. Data Retention

We retain personal information for as long as necessary to:

  • Provide the Service and fulfill the purposes described in this policy
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

When information is no longer needed, we will delete or anonymize it.

8. Cookies and Tracking

We may use cookies and similar tracking technologies to:

  • Remember your preferences and settings
  • Understand how you use the Service
  • Personalize your experience
  • Analyze traffic and usage patterns

You can control cookie settings through your browser. Disabling cookies may limit your ability to use certain features.

9. Third-Party Links

The Service may contain links to third-party websites or services (e.g., LinkedIn, job boards, company websites). We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

The Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected information from a child, we will delete it immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

You can reach us anytime through our in-app support chat or the Contact page form — we respond within 24 hours.